Customer requests & issues
Customer requests & issues
- I've received a booking which includes a dog
- Cheat Sheet - How to get ahead
- What if a passenger has a wheelchair?
- What if a customer calls up to cancel their journey?
- What if, during the trip, the customer then wants to be collected early or later?
- What happens if the customer has a special request, such as wheelchair access, female driver or a particular type of car?
- What happens if the customer wants to cancel a booking directly with my business, or wants to reschedule it?