Bookings are created in your iCabbi dispatch system by way of a new APP booking and if you have alerts set up, then you will be notified every time you get a new booking.
You will still need to login to your minicabit account to manage your pricing and availability, along with pausing your account at peak periods.
When a booking is created in iCabbi it is automatically marked live, and iCabbi will send minicabit updates as the booking flow is followed.
Pricing is entered into both the cost and price fields and is the net amount that minicabit is paying you for the booking (prepaid work) and it will be the full amount in the event of cash bookings. Bookings are created on the minicabit account within iCabbi, you should have entered one for Prepaid and one for Cash (if you are going to accept cash bookings).
In the event of a Customer No Show please use the Customer No Show option and DO NOT cancel the booking in your iCabbi dispatch system.
If a booking should fail integration we will send you an email, to let you know. Please do double check first to see if the booking has gone through to your iCabbi system, if not please enter the booking manually into your dispatch system and you will have to mark the booking live either through our dashboard or the confirmation email. You will also receive a call from us to confirm this has been done.
Once integrated there are a few things to bear in mind which can stop a booking being created in iCabbi:
- Alt B - Operator Overview - Blocking out zones for APP Bookings using this will result in the booking not being created.
- Please ensure that all vehicle types that you have availability for in minicabit are set to “Visible to Public Web”