Integration Checklist
When integrating your dispatch system with minicabit, please make sure you have gone through the checklist below to avoid any issues -
- Please check that all vehicle types marked as available on the minicabit platform are available in your dispatch system for integrated bookings.
- Please ensure that all areas available for bookings on minicabit reflect the settings of your dispatch system
- Please check email confirmations etc are turned off on the minicabit account
- Please ensure no fares are sent to the Customer by any text updates your system might send.
- Please check any booking limit options are set correctly to ensure minicabit bookings integrate correctly
- If accepting cash and prepaid please ensure you have a minicabit cash account set up in your system as well as a prepaid account
- Please ensure all your staff know that if a customer cancels an integrated booking this must be done through minicabit - please do not cancel the booking in your system as this actually rejects the booking.
- Your dispatch system will handle all aspects of the booking flow - please do not mark anything on your dashboard or minicabit emails.
- Please ensure lead times are set correctly in your system as you will be included in fetch and collect bookings which could be a long way from your office.
- If possible set the minicabit account to high priority
- Let us know as soon as possible if you receive duplicate bookings - the duplicate bookings will have the same booking reference.