How do I get the flight number for an airport pick up?
How do I get the flight number?
- In cases where the flight details are either incomplete or incorrect, it is essential to reach out to us as soon as possible. We will make every effort to contact the customer on your behalf in order to clarify the correct information.
How do I track the flight?
- Customers are responsible for providing flight-related information, which includes the flight number, the airport of departure or arrival, and the scheduled arrival time. This information can be entered into various flight tracking websites to monitor the status of the flight. These platforms are also capable of identifying minor discrepancies in the flight number, but it is advisable to verify the potential flight numbers against the airport and the expected arrival time:
- NOTE: It is important to be aware of code-shared flight numbers. Some flights are operated by two different airlines, which means that a single flight may be assigned two distinct flight numbers.
How long do I wait after flight landing time?
- Your driver is required to wait for a minimum of 30 minutes after the flight has landed. During this waiting period, they must attempt to contact the customer to receive updates regarding their arrival status.
- In the case of VIP bookings, the waiting time is extended by an additional 45 minutes, allowing for more flexibility in accommodating the customer's arrival.
- Before releasing your driver from the booking, it is crucial that you call us on +441234978010. This way, we can make an effort to reach out to the customer and confirm their status.