Dead Leg Discount - Making the Most of your Drivers' Dead Mileage
Dead leg discount is a new feature which will allow you to set up a return price for a booking automatically at a discount. As an example if you have a booking for a pickup time of 3PM, and the driver gets to the drop off at 4PM, you can select “Add DLD” on the booking within the booking log/my dashboard which will create a discount for any return trip from the drop off point within a 2 mile radius. Discount is only applied 20/60 minutes after reaching the drop off point.
If the outbound trip is cancelled by the customer and there is already a return trip which is still active with the DLD discount, you will be sent an email as a reminder for this and the booking will still need to be fulfilled.
If you happen to have a flash sale running during this time period, then “Add DLD” will not appear. If there was an overlap of the two discounts running, the system will only apply the larger % discount.