Good practice for airport bookings
- Ensure your driver has the customer's number and is happy to make an international call if needed.
- Ensure your driver is aware of the meet and greet pick up location as specified in the booking and will meet the customer at this pick up point.
- Ensure your driver is aware of the Driver Hotline number to call minicabit if needed (+44 1234 978010).
Tracking the flight
The customers provide flight information, such as the flight number, airport and arrival time, which you can enter into the following websites to get flight tracking. They can also detect minor errors in the flight number, but you should cross-check the possible flight numbers with the airport and the arrival time:
NOTE: Please keep an eye on code-shared flight numbers. Some flights may be operated by two airlines, meaning that the same flight can have two flight numbers.
Pick up time
If the flight has arrived early, It is vital that you email/SMS the customer confirming if they would like to be picked up at the new pickup time or the original requested pickup time.